Email support
For account questions or technical help, send us the details by email.
ema@tivio.uk Email support
Skip to content Need help choosing a plan, setting up your device or sorting out a playback issue? Get in touch and tell us how we can help.
For account questions or technical help, send us the details by email.
ema@tivio.uk Email supportNeed a hand? Message our support team on WhatsApp to get started.
+44 7480 262998 Message on WhatsAppFollow our device guides for help installing your player and getting set up.
Get started, step by step View installation guidesHelp us help you: Include your order number, device model and app name, along with a short description of the issue. Please don’t send passwords or payment card details.